FAQ Auto-Responder
Answer repetitive questions automatically. Send a numbered list of FAQs first, then only the answer to the question each person actually asks.
How it works
- 1
Add up to 10 questions and answers in the FAQ editor.
- 2
Write a short intro message with the numbered question list.
- 3
Senders get the intro once, then only the matching answer.
- 4
Optionally attach a link button to every answer.
Example DM
Here's what people usually ask 👇 1️⃣ What's the price? 2️⃣ Do you ship internationally? 3️⃣ How long is delivery? Just reply with a number or type your question!
Frequently asked questions
What if someone types a question instead of a number?
EasyDM matches free-text questions to your FAQ entries automatically and sends the best-matching answer.
How many FAQs can I add?
Up to 10 question-and-answer pairs per FAQ automation, each with its own optional link button.
Will everyone get the whole list every time?
No. The intro with the numbered list is sent once; after that only the specific answer to what was asked.
Use this template free
Set up the faq auto-responder template in EasyDM in under 5 minutes.
Try EasyDM free